How to run effective performance reviews

Did you know that when most staff members undergo performance appraisals or reviews, they usually feel anxious, nervous and concerned about how they are being viewed, even if they have performed well? They often walk away feeling undervalued and not very motivated. By implementing a strategic approach to reviews, staff will gain a clearer direction and feel inspired to do their job well.

Outcomes:

• Structure a performance review so you make the most of the time
• Use effective language throughout the review
• Learn what key words and phrases will get the person off-side
• Engage the person and support them to take ownership of what is discussed
• Learn to employ an appropriate tone and style
• Learn how to give both positive and negative feedback so it is received well
• Get commitment from staff to consolidate learning and take action
• Learn how paperwork can complement the review rather than hinder it when used as a simple tick-a-box exercise
• Acknowledge staff so they feel valued and supported
• Learn how to support staff to re-enforce training and commit to relevant implementation in their role

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