Course: How to Influence, Negotiate and Get Results

Do you want your staff to communicate and negotiate well with colleagues and customers? Do you want to get out of the problems and drama in meetings and focus on the solution and vision? Do you know what words, phrases and questions can be used to effectively to negotiate and influence? Do you know how to turn a conversation around effectively when it’s not going well?

Outcomes:

• Communicate and negotiate with any sort of audience (such as leads and potential customers)
• Identify critical actions for yourself and others
• Ask the right questions so others get out of the problem, drama and excuse mentality and are able to find a solution
• Avoid saying to others that will frustrate, annoy them and get them off-side
• Learn to turn a conversation around – even when it’s not going well
• Learn what words, phrases and questions to use to support and motivate others towards positive outcomes
• Understand how to give positive and negative feedback to others in a way that is effective and comfortable and supports understanding and resolution

Click here to have someone contact you about How to Influence, Negotiate and Get Results or call us on 1300 U Coach (1300 8 26224)